Product Manager - Rest of Italy - Tours

Your new adventure begins! City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations. We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy. The successful candidate will be self‑motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.

Responsibilities

• Research and identify opportunities, including new products, tweaking existing products, and growth areas
• Build and maintain strong relationships with venues and vendors
• Negotiate deals with venues and vendors for optimal terms and economic conditions
• Onboard/update venues, vendors, and products within your territory
• Collaborate with team members and key stakeholders within the company
• Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
• Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
• Monitor product competitiveness in the marketplace
• Achieve or exceed revenue targets for products in your territory
• Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience

• At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities.
• Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance.
• Exceptional listening, relationship building, communication (both spoken and written), and presentation skills.
• Strong analytical and negotiating skills.
• Proven track record for delivering results.
• Self‑motivated and the ability to work both remotely and as part of a team.
• Well organized with good time management skills.
• Positive "can do" attitude with a passion for travel and tourism.
• Fluency in English and Italian is required.
• Bachelor's Degree.
• Ability to travel within Italy.

Working Hours & Travel

• This role is based in Florence or Milan. As part of the role, you will have a flexible approach to working hours if the needs of the company are met.
• Your standard working hours are 40 hours per week. Two days a week in the office might be required.
• Occasional travel within Italy will be required.