Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece; we cover your flight tickets, expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary; 2 extra salaries per year; monthly performance bonus; Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Instrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services