ESS Service Products Sales Engineer

About CATL

CATL invites you to continue our legend of green energy!

CATL is a Fortune 300 company and a global leader in EV and energy storage batteries. We have ranked No.1 in EV battery consumption worldwide for eight consecutive years and in energy storage battery shipments for four consecutive years.

Responsibilities

• Sales Strategy & Execution:
• Develop and implement regional sales strategies to meet or exceed revenue targets for service products.
• Identify and pursue new business opportunities while expanding existing customer relationships.
• Analyze market trends, competitor activity, and customer needs to refine sales approaches.
• Collaborate with supporting functions to generate demand and convert leads.
• Customer & Partner Management:
• Build and maintain strong relationships with key clients, distributors, and channel partners.
• Conduct business reviews to ensure satisfaction and identify upsell/cross-sell opportunities.
• Address customer concerns collaboratively with support and operations teams.
• Reporting & Forecasting:
• Provide accurate sales forecasts and pipeline reports to leadership.
• Track regional performance metrics such as revenue, margins, and conversion rates.
• Manage sales activities using CRM systems to ensure data accuracy.
• Collaboration & Cross-Functional Alignment:
• Coordinate with Solutions, Marketing, and local hardware teams to align sales efforts.
• Provide field feedback to influence product and service improvements.
• Lead, mentor, and motivate sales team members, setting clear KPIs and providing coaching.
• Foster a high-performance team culture focused on accountability and customer success.

Minimum Qualifications

• Bachelor’s or master’s degree in science and technology, preferably in power electronics, communication, electrical, mechanical, or automation.
• Strong decision-making skills to handle complex and urgent situations effectively.
• Relevant work experience with a basic understanding of the new energy market.
• Proficiency in English, with excellent listening, speaking, reading, and writing skills; additional languages are a plus.
• Ability to work collaboratively, accept overseas travel, and preferably have overseas work experience.