Program Manager - Online Training Agency

Program Manager - Online Training Agency

1 day ago Be among the first 25 applicants

Searching for a dynamic, motivated, well organized Program Manager to:

Job Purpose

A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.
B) build and maintain strong, long‑lasting customer relationships

Responsibilities

• Manage projects, timelines and deliverables
• Manage content calendar, content creation and translations for micro learning training program
• Maintain deliverables/activity overall planning calendar
• Analyze data and Training KPI through dedicated dashboards
• Liase with IT team for development of tools and resources on Monday
• Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
• Understand customers' needs and provide them with specific products and services
• Collect and analyze data and make it usable by the customers, so as to help them choose
• Demonstrate in-depth knowledge of company products and services
• Promptly resolve any customer problems

Knowledge and Skills

• Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables
• Ability to work under pressure on tight deadlines while delivering excellence
• Flexible and adaptable to shifting priorities
• Problem Solving
• Strong analytical mindset
• Excellent communication and interpersonal skills
• Team Player
• Creativity and curiosity around innovative methods – startup mentality
• Result‑oriented
• Digital Mindset
• Skills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus

Nice to Have

• Passion for cars
• Interest in automotive business (distribution, renting and financing, warranty, used car business, …)

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

Business Consulting and Services