Floor Service Leader

Overview

Floor Service Leader – Zuma. We are seeking a highly skilled and experienced Floor Service Leader to join our team. In this pivotal role, you will be responsible for driving exceptional service delivery, fostering a culture of excellence, and ensuring that every guest has an unforgettable experience. This is a unique opportunity to join a global hospitality brand that values inclusivity and offers a range of benefits, including world-class training, global opportunities, and rewards and recognition.

Responsibilities

• Drive exceptional service delivery and ensure guest-focused dining experiences.
• Foster a culture of excellence and maintain high standards of hospitality across the floor operations.
• Nurture team talent, provide leadership, and promote approachable and customer-oriented service.
• Lead efforts to create memorable dining experiences for guests, with a focus on culinary experiences.

Qualifications

• Proven track record in luxury high-volume restaurants.
• Deep understanding of culinary experiences and passion for Japanese cuisine.
• Natural leader with the ability to develop and coach team members.

If you are a motivated and passionate individual who is committed to delivering exceptional results, we encourage you to apply.