Retail Sales Assistant
Sales Associate – Begüm Khan
Location : Milan, Italy
Employment Type : Full-Time
Founded in 2012, Begüm Khan has become a globally cherished jewellery house celebrated for its bold elegance, artisanal craftsmanship, and distinctive sense of humour. With a strong international presence and partnerships with Aquazzura, Caviar Kaspia, and Guerlain, the brand continues to grow as a global artisanal Turkish maison rooted in creativity, diversity, and refined luxury.
Position Overview
We are seeking a sophisticated, client-focused Sales Associate to join our dynamic team in one of Italy’s most prestigious luxury shopping destinations. This role is ideal for someone who can create an elevated in-store atmosphere while contributing to the boutique’s sales performance.
This opportunity offers the privilege of representing a culturally rich and globally recognized jewellery house within a refined boutique environment.
Key Responsibilities
Client Experience
- Deliver an exceptional, personalized client experience aligned with the Begüm Khan universe
- Represent and communicate the philosophy, values, and heritage of the brand
- Assist clients in-store, by phone, and through virtual communication
- Engage with an international clientele with warmth, poise, and emotional intelligence
Sales & Client Development
- Contribute to achieving individual and boutique sales targets
- Build long-term client relationships with a client-centric, service-first approach
- Support initiatives to attract new customers and increase boutique visibility
- Actively participate in clienteling and outreach to nurture a loyal client base
Operations & Boutique Excellence
- Support daily boutique operations and basic inventory control
- Maintain visual merchandising and presentation standards
- Ensure the boutique remains immaculate and aligned with brand aesthetics
- Uphold operational discipline, security procedures, and luxury service etiquette
About You
- Advanced proficiency in Italian and English
- 2–3 years of experience in luxury or premium retail
- Strong communication and interpersonal skills
- Detail-oriented, organized, and comfortable in a fast-paced environment
- Passionate about craftsmanship, jewellery, and contemporary culture
- Flexible with scheduling, including weekends and peak holiday periods
- Bachelor’s degree preferred
- A natural host capable of creating a warm, memorable, and elevated client journey
Additional Information
- Start date : 01.02.2026
- Reports to : Boutique Manager