Service Account Manager - WEMEA Region

Responsibilities / Tasks

To accelerate the growth of the Service Business Unit in the WEMEA region, we are seeking a dedicated Service Account Manager (SAM) with strong technical and commercial capabilities. This role is critical to unlocking market potential and driving service sales to very ambitious target, following a structured onboarding period.

Key Responsibilities:

• Develop and execute strategic sales plans to grow service revenues across the WEMEA region.
• Promote and sell complex service offerings including Upgrades, Retrofitting, Digital Packages, Obsolescence Solutions, and Spare Parts Kits.
• Collaborate closely with Regional Subsidiary teams to enhance service visibility, reputation, and credibility at customer sites.
• Identify and cultivate new business opportunities within existing and new customer accounts.
• Maintain strong customer relationships through regular visits, technical consultations, and value-driven proposals.
• Provide market feedback and insights to support service portfolio development and innovation.

Your Profile / Qualifications

We are seeking a dynamic and experienced professional with the following qualifications and competencies:

• Educational Background: Minimum of a technical high school diploma; a Bachelor's degree in Engineering, Business, or a related field is preferred.
• Technical Expertise: Solid technical foundation, ideally within industrial or food processing technologies.
• Sales Experience: Proven track record in service sales, with the ability to position and sell complex service solutions.
• Language Skills: Proficient in English and Spanish; additional languages are a plus.
• International Exposure: Demonstrated experience working in international markets and multicultural environments.
• Interpersonal Skills: Empathetic, outgoing, and customer-oriented, with strong communication and relationship-building capabilities.
• Goal Orientation: Capable of working independently and achieving objectives within defined timelines.
• Cross-Functional Collaboration: Comfortable interacting with various departments including engineering, operations, and finance.
• Travel Availability: Willing and able to travel extensively, up to approximately 120 days per year.

Ready to engineer a better world with us? Apply today and let’s build something extraordinary together.

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