sales assistant lusso FT

Mission & Responsibilities

As part of the Boutique Team, the key responsibilities are :

• Be actively involved to reach the sales targets on all categories
• Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines
• Master selling skills to satisfy customer needs
• Act as brand Ambassador to build relationships with new customers and VIP clientele
• Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines
• Respect Retail Operations procedures and the guidelines provided by HQ
• Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system
• Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base
• Monitor stock levels and cooperate with the stock team providing support

Requirements

• Previous experience in the luxury industry with a customer-oriented attitude
• Entrepreneurial spirit with the ability to drive results
• Positive Attitude, fragrance passionate and team oriented
• Ability to listen and advise, have a taste for challenges and sales
• Fluent in English, additional languages (Chinese, Arab) are a plus

The annual gross salary will be determined based on the candidate's experience and will include performance-based bonuses as well as meal vouchers.

The working schedule is full-time, amounting to 39 hours per week, distributed over shifts spanning 5 days weekly.