Luxury Front Office Team Coordinator

Overview

Hotel Front Office Team Member

We are seeking a skilled and motivated individual to join our Hotel Front Office team. The ideal candidate will be responsible for providing exceptional guest service, ensuring seamless check-in / check-out procedures, and maintaining a positive work environment.

Responsibilities

• Support the Front Office Manager in daily operations
• Ensure an impeccable guest welcome and assistance service
• Coordinate, train, and motivate the Front Office team
• Supervise check-in / check-out procedures and internal communication flows
• Handle guest complaints and special requests
• Collaborate with other departments for smooth guest experience

About Us

We are a luxury hotel committed to delivering exceptional guest experiences. Our team is dedicated to providing personalized service, anticipating guest needs, and exceeding expectations.

Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and conflict resolution skills
• High school diploma or equivalent required

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment