Sales Associate

Overview

Codice di riferimento : 97591

Sales Associate – Milano, 25, IT- Permanent

La storia di Cartier si fonda sull’ audacia e la passione. Per più di 170 anni abbiamo portato avanti uno spirito pionieristico e coraggioso che continua ad ispirare i nostri team in tutti i Métiers, dalle boutique agli atelier, passando per le nostre sedi. I nostri 9000+ colleghi di 105 nazionalità diverse sono uniti dallo stesso spirito di indipendenza, e impegno per l’eccellenza, e dalla costante ricerca di nuovi modi per arricchire la tradizione della Maison ridefinendo i confini della creatività.

Job Mission

As an Ambassador of the Maison, he / she ensures a unique client experience before, during and after a sale and proactively develops his / her client portfolio. He / she also participates to the daily boutique operations.

Key Responsibilities

• Sales Achievements
  • Ensures a unique and exceptional client experience during a sale
  • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
  • Adapts according to client(s) needs and motivations
  • Strives to always improve and surprise the client(s)
  • Deals with ease during negotiations and objections
  • Transmits the passion and values of the Maison
  • Acts as the privileged contact for the client(s) in case of After Sales
  • Meets individual and boutique targets, both quantitative and qualitative
• Client Relationship & Portfolio Development
  • Cultivates strong client relationships and develops client loyalty
  • Efficiently develops the client portfolio
  • Executes targeted CRM actions
  • Participates to client events and acts as an Ambassador of the Maison
• Daily Boutique Operations
  • Respects all brand and boutique policies and procedures
  • Participates to inventories
  • Participates to the set up and breakdowns at opening and closing of the boutique
  • Participates to the implementation of Visual Merchandising guidelines
  • Assists with special projects when requested

Profile

Per saperne di più sulla vita in Cartier

Note

Richemont possiede diverse aziende leader mondiali nel settore dei beni di lusso, con particolari punti di forza in gioielleria, orologi e strumenti di scrittura. Cartier si è unita al Gruppo nel 1988.