Product Manager Rest of Italy - Tours
Product Manager Rest of Italy - Tours at City Wonders
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City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations.
We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy.
The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.
What will you be responsible for every day in City Wonders?
- Research and identify opportunities, including new products, tweaking existing products, and growth areas
- Build and maintain strong relationships with venues and vendors
- Negotiate deals with venues and vendors for optimal terms and economic conditions
- Onboard/update venues, vendors, and products within your territory
- Collaborate with team members and key stakeholders within the company
- Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
- Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
- Monitor product competitiveness in the marketplace
- Achieve or exceed revenue targets for products in your territory
- Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions
Key Skills and Experience
- At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities
- Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance
- Exceptional listening, relationship building, communication (both spoken and written), and presentation skills
- Strong analytical and negotiating skills
- Proven track record for delivering results
- Self-motivated and the ability to work both remotely and as part of a team
- Well organized with good time management skills
- Positive "can do" attitude with a passion for travel and tourism
- Fluency in English and Italian is required
- Bachelor's Degree
- Ability to travel within Italy
Working hours & travel
This role is based in Milan. As part of the role, you will have a flexible approach to working hours if the needs of the company are met. Your standard working hours are 40 hours per week. 2 days a week in the office might be required. Occasional travel within Italy will be required.
Seniority level: Not Applicable | Employment type: Full-time | Job function: Product Management and Marketing | Industries: Travel Arrangements
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