Assistant Outlet Manager - Jumeirah Capri Palace

Assistant Outlet Manager - Jumeirah Capri Palace

We are seeking an Assistant Outlet Manager to join the Il Riccio Restaurant team at Jumeirah Capri Palace for the Summer 2026 season.

Responsibilities include:

• Hands on operator that lives and leads the perfect guest experience, ensures the team are set up for success, and is responsible for assisting the OM/ GM in ensuring that all colleagues have full product knowledge
• Closely monitors the cashiering function of the outlet to ensure compliance with Jumeirah International Cashiering Procedures
• Monitors customer satisfaction and responds to customer feedback and complaints ensuring Jumeirah International & Capri Palace procedures are followed
• Maintains and actively uses a database of customer details/history and other strategies that assist in guest recognition
• Advises the Outlet Manager of any improvements needed in relation to restaurant operation including updates to SOPs or addition/deletion of SOPs
• Makes suggestions to increase the market share for the Outlet
• Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues
• Supports the Outlet Manager to implement the F&B marketing plan when required
• Discusses menus and special requests with the Head Chef
• Attends and actively participates in the daily F&B briefings in the absence of the Outlet Manager