Open Jobs Store Manager Milano via Torino

Overview

Store Manager role at Sephora Milano via Torino, focused on delivering strong financial performance, leading a diverse team, and creating a customer-centric shopping experience in a dynamic multinational retail environment.

Responsibilities

• Ensure the achievement of the store's financial performance (budget and target attainment).
• Coordinate commercial and organizational activities within the store (promotions, events, new product launches, CRM campaigns).
• Manage the store's profit and loss statement (inventory discrepancies, operating costs, personnel costs) and propose new strategies to optimize cost categories.
• Analyze and drive KPIs related to customer behavior (store traffic, average transaction value, units per transaction, etc.).
• Manage stockroom, maintain optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Lead Sephora Specialists (Department Managers) who welcome customers and engage them on the sales floor.
• Collaborate with the Area Manager and HR in designing customized internal career development programs.
• Create a climate where people are motivated to do their best to help the organization achieve its objectives.

Qualifications

• Minimum of 3–4 years of experience in similar roles, preferably within dynamic multinational retail environments.
• Knowledge of key commerce KPIs and confidence in budget management, analysis, and daily reporting.
• Agility, dynamism, and problem-solving skills.
• Strong results orientation.
• Demonstrated ability to manage a complex and sizable team, guiding them toward objectives and fostering a positive, collaborative team spirit.
• A strategic vision: ability to anticipate future possibilities and translate them into breakthrough strategies.

How to be successful in the role and at Sephora

By staying results-oriented and proactive in this fast-paced environment, you will contribute to the success of Sephora.

What you will find

• Community: authenticity and diversity fuel our collective spirit.
• Culture of empowerment, learning & growth: tools, space, and opportunity to learn, innovate, and lead.
• Working environment: activities such as Annual Convention and team buildings.
• Meaningful rewards: competitive tailored welfare offers, free beauty product gifts, and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: delighting clients daily and inspiring the industry.
• Sephora Stands: positive social and environmental impact activities.

Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating and fostering an inclusive environment for everyone.