Professional Services Delivery Manager

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Solo per membri registrati

Milano

EUR 60.000 - 80.000

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2 giorni fa

Descrizione del lavoro

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Why Join Us?

Join Check Point Software Technologies as a Delivery Manager and be part of our global mission.

As leaders in the Cyber Security industry, we tackle the most complex challenges head-on. Our diverse team of passionate individuals is dedicated to innovation and excellence. We empower our clients with cutting-edge solutions, serving a growing global customer base.

By joining our team, you'll have the chance to make a meaningful impact in a remote-friendly, fast-paced, and fun environment.

Key Responsibilities

Create and execute efficient personnel management plans
Keep consultants utilization at a high level to meet annual objectives
Improve the skills of our Professional Services consultants
Maintain and increase the technical certification of the consultants on the team
Maintaining a good relationship with all customers
Strive to continuously improve our current service offerings
Help develop additional service offerings to enhance our value
Manage customer escalationsAlways strive to improve the project delivery process and reporting structure
Have 1:1 meetings with your consultants
Identify challenges, current and future needs with skills, promotion, and role changes>
Be a key player by sharing your opinion and thoughts on management discussions
Be proactive and innovative
Help with consultant recruitment and hiri

Qualifications

Experience in managing a team of technical consultants or engineers
Strong customer service, project management, and quality control skills
Good resource planning skills
Excellent leadership and customer service skills
Strong teamwork skills and attention to details
Experience with Check Point products is preferred
Bachelor’s degree is a plus
Good experience using standard business applications and software
Ability to manage conflicts and have better decision-making skills
Capacity to train team members
Excellent verbal and communication skills

Don't meet every requirement? No problem. We're dedicated to fostering a diverse team of individuals. If you believe you have what it takes to thrive in our passionate, fun, remote-friendly, and fast-paced environment, we encourage you to apply. Your unique perspective might just challenge our preconceptions about who belongs in this role.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Project Management and Information Technology

Industries

Computer and Network Security, Software Development, and IT Services and IT Consulting

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