Remote Bilingual Night & Weekend Support Specialist

A dynamic event management platform in Italy seeks a Customer Service Representative to provide empathetic and effective support to users attending events. Responsibilities include troubleshooting issues via email, chat, and social media, and ensuring users feel heard. The ideal candidate should be bilingual in English and Italian, tech-savvy, and available for flexible hours including evenings and weekends. This role offers unlimited remote work, flexible hours, and professional development opportunities.