Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics - Italy (Northwest)
Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics
Italy (Northwest) - Remote
📍 Location: Lombardia, Piemonte, Valle d'Aosta, Liguria, Toscana
📌 All applications and CVs must be in English
📌 This is a temporary 12‑month contract
About us
At Cochlear, we are more than a company-we are pioneers in hearing technology, dedicated to transforming lives. Our innovative implantable solutions reconnect individuals with the sounds that matter most, helping them communicate, engage, and thrive. We are looking for a Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics to support implanting clinics, rehabilitation centers, and service partners across Northwest Italy.
Your Role at Cochlear
As a Clinical Technical and Sales Specialist, you will be the key point of contact for hospitals, clinics, and professionals, ensuring optimal use of Cochlear products while driving business growth.
Your Responsibilities:
Sales & Business Development
- Grow the Cochlear Implants and Bone Conduction business in the region.
- Develop and maintain strong relationships with ENT surgeons, audiologists, and hospital decision‑makers.
- Identify new opportunities while strengthening ties with existing customers.
- Support marketing initiatives, congresses, and local awareness events.
- Analyze market trends and competitor activities to refine sales strategies.
- Participate in national and international events to promote Cochlear solutions.
Technical & Clinical Support
- Provide pre‑, intra‑, and post‑surgical technical support in hospitals and clinics.
- Train healthcare professionals on Cochlear implants and acoustics technology.
- Assist with complex case mappings, integrity tests, and troubleshooting.
- Advise clinics on documentation, best practices, and clinical studies.
- Support customers in organizing local workshops and training sessions.
Customer & Account Management
- Build and maintain strong relationships with Directors, ENT Surgeons, Audiologists, Engineers, and Speech Therapists.
- Support clinics in tendering processes and procurement negotiations.
- Promote after‑sales products and services, identifying growth opportunities.
- Manage activities and insights through Salesforce Health Cloud CRM.
- Collaborate closely with Marketing, Customer Service, and Regulatory Affairs teams.
Market Awareness & Advocacy
- Increase awareness of Cochlear implant technology within the medical community.
- Share scientific research, clinical guidelines, and best practices with stakeholders.
- Support the development of clinical studies, scientific publications, and conference presentations.
- Report competitor activities and propose strategic initiatives.
Your Profile
- ✔️ Degree in Biomedical Engineering, Audiology, or a related field
- ✔️ 2+ years of experience in the medical device or hearing aid industry
- ✔️ Experience in tenders and healthcare procurement processes
- ✔️ Fluency in English (applications and CVs must be in English)
- ✔️ Excellent presentation and communication skills
- ✔️ Tech‑savvy – Salesforce Health Cloud CRM & Microsoft Office proficiency
- ✔️ Self‑motivated, proactive, and a strong team player
- ✔️ Willingness to travel extensively (up to 90%)
- ✔️ Based in Lombardia, Piemonte, Valle d'Aosta, Liguria, or Toscana
What We Offer
- ✨ A Purpose‑Driven Career – Make a real impact by restoring hearing and changing lives
- ✨ Remote & Field‑Based Flexibility
- ✨ A Collaborative & Innovative Environment
- ✨ Professional Development Opportunities
- ✨ Competitive Compensation & Benefits (including travel allowances & performance incentives)
🚀 Ready to Make an Impact? Apply Today! Join us in changing lives through sound!
Important:
- Applications and CVs must be in English
- Candidates must live in Lombardia, Piemonte, Valle d'Aosta, Liguria, or Toscana
- Applications from outside these regions cannot be considered