Sales Manager - Milano Rinascente

Sales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Collaborate with store management to meet sales budgets and enhance client experiences.
• Coordinate Front of House (FoH) and Back of House (BoH) activities.
• Serve as a role model for sales staff and brand ambassador.
• If a Key Holder, prioritize client service, meet sales targets, and manage operations.
• Drive sales through excellent service and product knowledge.
• Execute tasks set by management efficiently.
• Support staff in achieving targets and enhance performance.
• Analyze KPIs and develop strategies for improvement.
• Assist with CRM activities and monitor sales trends.
• Provide feedback on sales processes and product displays.
• Coach staff on sales skills and brand knowledge.
• Oversee stock and cash operations as needed.

Requirements

• Fluency in Italian and English. Other languages are considered a plus.
• Minimum 5 years of relevant experience in luxury retail.
• Knowledge of Client Ceremony and its implementation to increase the business.
• Visual and Merchandising technique.
• Stock management methods and techniques.
• CRM methods and procedures.

Location

Milano, Italia.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail Apparel and Fashion, Retail Luxury Goods, and Jewelry