Remote BMC Helix Support Analyst | Technical Troubleshooter

A technology services company is looking for a BMC Helix Support / Technical Support Analyst to join its remote team. The role involves providing first-level technical assistance, troubleshooting BMC Helix issues, and ensuring client satisfaction. Ideal candidates have a Bachelor's degree in Computer Science and at least 2 years of technical support experience. This role offers flexibility with a strong focus on exceeding customer expectations.