R&D Digital Product Reliability Coordinator - Industry

R&D Digital Product Reliability Coordinator

Location: Trescore Balneario (BG), Lombardia.

Responsibilities

• Manage and coordinate maintenance, reliability, and continuous improvement activities of digital products within the Business Unit Mobility, with a focus on electric vehicle charging stations.
• Plan and conduct internal SAL in collaboration with Engineering Managers or Technical Leaders, ensuring operational coordination with relevant technology teams.
• Participate actively in external SAL, aligning all involved areas in the management of market notifications, incidents, and maintenance activities.
• Maintain continuous interfacing with Validation Test Lab, Technical Assistance, Product Quality, and Business Unit Mobility to monitor bug-fixing, maintenance, and improvement progress.
• Constantly monitor system and product performance, analysing the effectiveness of corrective actions, mitigating recurring anomalies, and proposing continuous improvement initiatives.
• Contribute to the evaluation and optimisation of maintenance processes and field‑reported incidents, both internally and externally within R&D Digital.

Qualifications

• Degree in Electronic, Electrical Engineering, or related fields.
• Minimum three years of experience in e‑mobility or related roles.
• Familiarity with embedded Linux.
• Knowledge of major communication protocols and packet‑analysis tools (e.g., Wireshark).
• Understanding of remote monitoring principles and cloud systems for IoT device management (configurations, roles, logs, etc.).

EEO Statement

ALTEN operates in full compliance with diversity, equity, and inclusion principles. We provide a fair and equal opportunity for all candidates, irrespective of gender, ethnicity, disability, age, sexual orientation, religion, civil status, personal or political beliefs, union affiliation, family responsibilities, or socio‑economic background. All hiring decisions are made based on individual merits and business needs.

Next Steps

After receiving your CV, we will carefully review it. If it aligns with this role or other open positions, our Talent Acquisition team will contact you by phone. The selection process may include a general interview, a detailed technical interview, and possibly a practical test. Should the process vary, interview order and number may be adjusted to meet selection requirements. We also welcome your CV to be retained for future opportunities across our 13 offices and multiple industry sectors.