Consulting Lead – Data Centre and AI

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Make an impact with NTT DATA. We are renowned for technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Overview

The Advisory Lead, Data Centre is a leadership role responsible for collaborating with senior business stakeholders to formulate and implement the Data Centre technology advisory services strategy and organizational capability. The role provides vision and forward direction for the business and plays a pivotal role in developing the company’s technology advisory approach to Artificial Intelligence. The role reports into the EU Advisory VP and works with EU and global stakeholders to define and manage a sustainable and profitable advisory practice aligned to the overall business strategy, while guiding the delivery of value to clients through service management capabilities. The aim is to increase business value with key clients and realize pull-through business from consultancy engagements. The leadership role fosters a collaborative and high-performing culture across the advisory team(s) within their remit.

Key Responsibilities

• Gains support from other business areas and stakeholders to execute strategic plans that align to overall advisory services goals and ensures their implementation.
• Oversees day-to-day activities of a team of advisory professionals in the functional area.
• Provides direction to advisory teams in complex engagements by acting as a subject matter expert to generate demand.
• Develops required processes, policies and tools related to financial, people, marketing and delivery management and ensures they are in place and managed operationally.
• Leverages relationship skills and knowledge of the client environment to assist and influence the client.
• Takes ownership for improving efficiency, streamlining and continuously enhancing procedures to deliver customer excellence.
• Oversees delivery of client requirements against agreed contracts for advisory areas.
• Collaborates with senior leadership to develop strategy and manages implementation to achieve revenue and expense targets.
• Ensures the business unit meets profitability targets, maximizing revenue per billable resource within cost constraints while upholding company standards.
• Participates with senior managers to formulate and implement the Advisory Services strategy and organizational capability that provides vision and direction.
• Sets the standard for client satisfaction and develops service policies and standards to drive optimization and client satisfaction.
• Uses understanding of business objectives, market trends and client requirements to develop an advisory service practice aligned to the business strategy.

Knowledge and Attributes

• Deep knowledge of the IT industry environment and business needs.
• Strong understanding of IT operations and service offerings.
• Demonstrates strong client engagement and service orientation with the ability to manage client value while maintaining profitability.
• In-depth understanding of product functionality and how it solves client problems.
• Motivational and inspirational leader with strong decision-making and assertiveness.
• Excellent collaboration skills and ability to interact professionally at all levels.
• Problem solver with strategic thinking and analytical skills.
• Strong conceptual thinking and the ability to manage urgent and complex tasks.
• Market-oriented with experience creating client-oriented solutions and services.

Academic Qualifications and Certifications

• Bachelor's degree or equivalent in Information Technology and/or Business Management or related field.
• Scaled Agile certification desirable.
• Relevant advisory and technical certifications preferred.

Required experience

• Significant experience in a similar role within a related environment.
• Operational leadership of an advisory team.
• Experience dealing with clients and managing service levels.
• Stakeholder engagement experience at all organization levels.
• Project management experience.

Workplace type

Remote Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and invest over $3.6 billion annually in R&D to help organizations move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and the development, implementation and management of applications, infrastructure and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting, Information Technology, and Sales

Industries: IT Services and IT Consulting