Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

Position Overview

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on industry-specific or service-specific solutions.

Responsibilities

1. Provide technical and consultative services on NetWitness solutions across various projects, including workshops, requirements analysis, solution design, documentation, and training.
2. Collaborate closely with project managers, team members, and clients to ensure smooth project execution from start to finish.
3. Manage multiple work streams, define deliverables, and ensure projects adhere to approved methodologies, margins, and scope of work.
4. Lead quality assurance activities, including technical reviews, and manage escalation procedures.
5. Analyze requirements, develop proposals, and address evolving client needs.
6. Serve as technical lead on small to medium projects or workstreams of larger projects.
7. Understand customer business challenges and provide strategic solutions.
8. Analyze large data sets, produce documentation, and ensure customer satisfaction.
9. Prepare activity reports, maintain communication with stakeholders, and complete project documentation.
10. Provide knowledge transfer and training during and after project completion.
11. Create detailed project plans and validate statements of work.

Technical Responsibilities

1. Assist customers in threat hunting and detection, tracking threat actors, and understanding TTPs.
2. Contribute to cybersecurity best practices, focusing on threat intelligence, hunting, and analysis using NDR, EDR, and SIEM tools.
3. Develop detection content, use cases, queries, alerts, dashboards, and reports.
4. Assess visibility gaps and recommend improvements.
5. Support sales scoping and provide technical guidance.
6. Contribute to NetWitness course development, including lab content and assessments.
7. Participate in lab deployments, upgrades, and customer training events.

Qualifications

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Strong knowledge of networking and security infrastructure.
• Excellent communication, presentation, and interpersonal skills.
• Analytical thinking and problem-solving abilities.
• Knowledge of threat types, security trends, and policies.
• Proficiency in key data collection methods such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Professional-level English skills, both written and verbal.
• Federal security clearance is a plus.

This job posting is active and accepting applications.