Pool Attendant - Assistente bagnanti | Villa San Michele, a Belmond Hotel

Pool Attendant

Villa San Michele, a Belmond hotel nestled in the Fiesole hills overlooking Florence, is seeking a Pool Attendant to join its team. In this role you will be a key player in ensuring the security of our guests and delivering extraordinary luxury experiences that reflect the unparalleled charm and sophistication of our property.

Responsibilities

• Assist guests courteously and efficiently according to Belmond standards.
• Anticipate guests’ needs.
• Maintain a clean work station at all times.
• Ensure all pool furniture is neatly arranged and cleaned.
• Collaborate closely with colleagues from other departments to provide assistance.

Requirements

• Effective communication: communicate clearly and in an appropriate manner, both verbally and non‑verbally, positively impacting the role, the business, and Belmond.
• Emotional intelligence: control and express emotions and handle interpersonal relationships.
• Collaboration: work successfully together within a group, showing respect and willingness to share information and skills, and continuously develop yourself.
• Drive results: deliver exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding expectations, demonstrating urgency and ownership of tasks and responsibilities.

Benefits

• Seasonal contract (CCNL for Tourism – Federalberghi).
• Company welfare program.
• Performance bonus upon achieving the hotel’s predetermined quality objectives.
• Life insurance.
• Extensive training program, both in‑person and via online platform and app.
• Participation in Belmond programs dedicated to staff, such as Belmond Discovering, offering F&B discounts and complimentary stays at other group properties upon reaching a minimum tenure.

About Us

Villa San Michele, a Belmond Hotel, is a magnificent Renaissance masterpiece overlooking Florence. With unparalleled views, terraced gardens, and a façade designed by the School of Michelangelo, it is a work of art both inside and out. Villa San Michele is proudly part of the LVMH group and the Belmond collection, a global network of iconic hotels, trains, and river cruises dedicated to offering exceptional experiences worldwide.