IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location

(Perugia & Piacenza) Italy

Type

Dispatch, On-site

Hours

10-20 hours per week

Skills

BCIC Swiss GmbH | Best Connect International Company is looking for a "IT Support Specialist Dispatch on-site" in ITALY .

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, and printers.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements

• Must hold a valid work permit in Italy.
• Several years of professional experience in the field of IT support.
• Fluency in English.

Salary

Negotiable

Apply Now

fahmida.tithi@bcic-swiss.com

Apply Now!

Recruiter

Fahmida Ahmed Tithi
Junior Recruiter
fahmida.tithi@bcic-swiss.com
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