Account Director (Hospitality) - METT Milan Torre Velasca

Account Director – METT Milan Torre Velasca

Sunset Hospitality Group (SHG) is a multinational lifestyle hospitality group with over 81 venues in 25 countries. From the Sunset Hotels & Resorts division, we are looking for a passionate Account Director for the new Residences & Suites project located in the iconic Torre Velasca, in the heart of Milan.

Main responsibilities

• Proactively develop strategic commercial plans to identify, attract, and grow business from new and existing luxury accounts across key markets (US, UK, Italy, and Europe), increasing market share and driving revenue.
• Manage and strengthen long‑term relationships with top‑tier clients, consortia, and luxury travel partners.
• Drive revenue growth by identifying and converting both existing and new business opportunities within the high‑end leisure segment.
• Lead client interactions, including sales pitches, business reviews, and ongoing account performance evaluations.
• Analyze client needs and travel trends to develop tailored luxury experiences and bespoke sales strategies in collaboration with marketing and revenue management.
• Represent METT Milan at major luxury travel trade shows, roadshows, and networking events, ensuring visibility within key luxury travel networks.

Qualifications

• Minimum 3 years of experience as Account Director or Senior Sales Manager in a similar role within luxury hospitality, ideally with experience in lifestyle or high‑end openings.
• In‑depth knowledge of luxury travel networks and a solid international client portfolio.
• Fluency in English and Italian; additional languages are a plus.
• Strong network and commercial exposure in key markets: US, UK, Italy, and broader European regions.
• Excellent negotiation skills to close contracts and build lasting client relationships.
• Good communication and presentation skills.
• Demonstrated strategic planning and budget management skills, with the ability to forecast and optimize account performance.
• Strong business awareness, including understanding of external market dynamics and competitor positioning.
• Hands‑on, entrepreneurial, and highly proactive mindset, able to work autonomously and drive results.
• Ability and willingness to travel when necessary.

Benefits

• Discounts across Sunset's venues and beyond.
• Career growth opportunities.

Learn more

Company website: https://www.metthotelsandresorts.com/milan/ & https://www.sunsethospitality.com/