We are looking for a Cloud Solution Architect (CSA) AI Apps to help customers bring their AI‑powered applications to production scale on Azure. In this customer‑facing role, you’ll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, App Services, GitHub, and data platforms. You will deliver engagements leveraging existing repeatable IP and execution engines, ensuring production readiness of mission‑critical workloads and contributing to reusable IP that scales impact. You’ll be certified in priority workloads like Azure AI Foundry, AKS, Cosmos DB, and GitHub, and collaborate with customer executives, developers, and engineers to turn innovation into real‑world outcomes. This role is flexible, with up to 100% work from home.
Responsibilities
- Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.
- Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, GitHub, and data platforms.
- Own the end‑to‑end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
- Drive next best actions and generate incremental pipeline from each engagement, aligning with Unified Enterprise Support (ES) priorities.
- Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
- Provide delivery oversight and escalation support for key Factory engagements across AI and App Innovation projects.
- Lead the health, resiliency, security, and optimization of mission‑critical workloads, ensuring readiness for production‑scale AI use cases.
- Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and remove adoption blockers.
- Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.
- Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud‑native development trends, while contributing to internal and external technical communities.
- Be accredited and certified to deliver with advanced and expert‑level proficiency in priority workloads including Azure AI Foundry, AKS, App Service, Cosmos DB, Azure SQL, PostgreSQL, APIM, and GitHub.
- Demonstrate a growth mindset by continuously aligning your skills to customer needs, contributing to knowledge sharing, and mentoring others to accelerate customer outcomes.
Qualifications
Required Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field and solid experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
- Proven experience architecting and implementing enterprise‑grade cloud‑native solutions with AI capabilities – preferably pre‑existing knowledge of Azure.
- Proven experience implementing cloud‑native applications in Python or .NET with generative AI capabilities.
- Business fluency in English.
Preferred Qualifications
- Master’s Degree or equivalent experience in Cloud/infrastructure technologies and architecture.
- Solid experience working in a customer‑facing role (internal and/or external).
- Experience implementing hands‑on Proof of Concepts (PoC) or Minimum Viable Products (MVPs) using Copilot Studio and/or Microsoft Teams extensibility.
- Passion for accelerated development workflows leveraging AI‑first software development environments (GitHub Copilot, Cursor, Claude Code).
- Broad technical experience in cloud solutions, foundational security, infrastructure, network design, data analytics, and big data processing.
- Technical certifications in cloud (Azure, AWS, GCP) or security certifications.
Required Technical Skills & Certifications
- Azure AI Foundry, Azure Kubernetes Service (AKS), Azure App Service, Azure Cosmos DB, Azure SQL, PostgreSQL, Azure API Management, and GitHub.
- Knowledge of Azure, AI, GitHub, and cloud‑native development trends.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), and sexual orientation. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.