Commercial Excellence & Project Manager - Nespresso B2B

Commercial Excellence & Project Manager – Nespresso B2B

4 days ago • Be among the first 25 applicants

Position Snapshot

• Nespresso Italy, Milan HQ (Assago)
• Permanent Contract
• 4–5 years of experience in similar roles or strategic/management consulting, working for international organizations with leading brands and a strong commercial mindset
• Excellent analytical, organizational, project management and communication skills
• Knowledge of Food & Beverage or Ho.re.ca market is considered a plus
• Mandatory fluency in Italian and English
• Nestlé welcomes people with disabilities

Position Summary

In recent months, B2B has completely revolutionized its RTM, approaching OOH customers directly and starting its own digital revolution. Reporting directly to the B2B Commercial Excellence Manager, the B2B Commercial Operations & Project Manager will be responsible for leading and managing the overall delivery of multiple change‑management projects, improving commercial effectiveness and efficiency, and identifying and implementing strategic improvements.

He/she will also support the Business Commercial Excellence Manager in deploying the business and digital strategy for Nespresso.

Key Responsibilities

• Lead and manage the delivery of multiple change‑management projects.
• Improve commercial effectiveness and efficiency.
• Identify and implement strategic improvements.
• Project and program development, roll‑out and execution.
• Present projects to stakeholders to ensure effective buy‑in.
• Drive B2B and digital change management across the organization.
• Support Salesforce in adopting new methodologies, processes, and tools.
• Work closely with marketing, finance, operations to ensure a cohesive approach to commercial activities.
• Develop and monitor KPIs to assess efficiency and effectiveness of business processes.
• Define and implement timely actions to improve commercial effectiveness and efficiency, including guidelines for the sales force.
• Streamline sales processes to increase efficiency and effectiveness, involving stakeholders such as salesforce, operations, finance, etc.
• Define business needs and partner with the IT department to digitalise and automate processes.
• Understand business priorities and OOH trends and collaborate with the Business Commercial Excellence Manager to define the company strategy and operative plan.
• Implement effective sales strategies to achieve business goals.
• Conduct market research and field visits with salesforce to understand salesforce & customer needs and market trends.

Qualifications & Success Factors

• Master’s degree in Economics, Management or a related field.
• Ability to understand current OOH market trends. Commercial experience is a plus.
• Ability to manage multiple tasks in a fast‑paced and growing environment.
• Strategic mindset, with attention to daily operations and results orientation.
• Flexibility and proactivity.
• Experience in processes design & organization.
• Fluent English.
• Highly committed to Nespresso brand and strong passion for the opportunity presented.

At Nespresso, we embrace inclusive language – feel free to share your pronouns on your CV. Our agile working model allows flexibility in office days, defined with your team.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Staffing and Recruiting