Technical Account Manager

Are you a technically proficient relationship builder with a passion for driving innovation and delivering high-value solutions to industrial customers? Do you thrive on turning technical challenges into business opportunities and want to be part of a sustainable future for polyamide? If so, this is your chance to make a real impact by joining DOMO Chemicals. Apply now and be part of the TECHNYL transformation!

Position: Technical Account Manager

You will be the trusted technical partner for our customers across Europe, with a strong focus on Italy. In close collaboration with our Sales, Application Development, and Product Management teams, you will lead the technical dimension of customer projects, from concept to mass production, ensuring satisfaction and fostering long-term partnerships.

Your responsibilities:

• Lead the technical opportunity pipeline in tandem with the Account Manager, identifying and developing new business opportunities.
• Ensure efficient execution of customer projects, from concept phase to industrialization.
• Promote innovative applications and product launches at targeted accounts, working closely with Application Development and Product Managers.
• Manage the technical relationship with customers, coordinating internal support functions such as Application Center, CAE (simulation), testing, etc.
• Provide technical data, simulation results, and testing insights to customers.
• Support problem resolution and manage technical complaints.
• Deliver technical training and contribute to the preparation of technical sales kits.
• Maintain a high level of product and process expertise and contribute to market intelligence by sharing insights on customer and competitor activities.

How will you get there:

• You hold a Master’s degree in mechanical, chemical, or process engineering, ideally with a focus on plastics or plastics processing.
• You speak fluently in English and Italian.
• You have at least 3 years of experience in plastic processing (e.g., injection molding).
• You are an excellent communicator and enjoy working in interdisciplinary teams.
• You build trustful, long-term relationships with customers.

We offer:

• A unique role exploring new business opportunities in a challenging market and contributing to company growth within a dynamic and bonded commercial team.
• Coaching by Florent, an experienced technical leader committed to helping you reach your full potential.
• This role is located in Italy and can be fully remote or based in our facilities (Cesano Maderno or Arco).
• Inspiring Work Environment: Be part of an international and diverse team driving impactful innovations.
• Competitive Benefits: Salary, performance-based bonuses, and comprehensive benefits.
• Work-Life Balance: Flexible hours and remote work options.
• Learning & Growth: Continuous learning opportunities, including technical and soft skills training.

Learn more about DOMO Chemicals. Don’t hesitate to reach out if you see a match.