Client Advisor - Fixed Term Contract

The part you’ll play

You will join us in our Milan Rinascente store as a Full-Time Client Advisor for a fixed term contract until 31.12.2025, reporting directly to the Store Management.

• Transform each client experience into magical moments by crafting personalised experiences that make clients feel confident and energised.
• Build authentic, long-term bonds with clients, ensuring they feel the experience is truly tailored to them.
• Lead by example on the selling floor to inspire both individual and team success, driving sales results with accountability.
• Demonstrate deep understanding of luxury clients’ desires, needs, and expectations, acting always with the client’s experience at heart.
• Master storytelling and the art of engaging questioning to connect meaningfully with clients.
• Innovate continuously by proposing fresh ideas to enhance client value and create memorable moments.

What you’ll bring

• A caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.
• Strong communication skills, with the ability to handle clients with empathy and put them at the centre of every decision.
• Courage to share ideas and innovate, with a willingness to grow and learn.
• Experience in luxury retail or a similar client-facing role.
• Fluency in English and Italian is essential; knowledge of an additional language is an advantage.
• Previous in the fashion/luxury retail
• Ability to develop meaningful client relationships using CRM tools and initiatives.
• A proactive and team-oriented mindset, ready to contribute to collective success.

OUR DEI COMMITMENT TO YOU

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.

Seniority level

Entry level

Employment type

Full-time

Industry

Retail Luxury Goods and Jewelry; Retail Apparel and Fashion