IT Application Specialist (sales processes)

Overview

An international retail company with over 1,000 employees across more than 10 countries is looking for an IT Application Specialist (sales processes) to join its Group Business Processes & IT Department currently made of 6 professionals.

Responsibilities

• Take technical ownership of end-to-end ERP Sales processes with an omnichannel approach, including EDI integration solutions.
• Define, validate, and oversee the implementation of software development activities in collaboration with internal developers and external vendors, ensuring alignment with business requirements.
• Analyze technical requirements, functional specifications, and integration needs.
• Configure EDI messages to meet customer data exchange requirements (e.g., EDIFACT, XML, X12).
• Monitor and troubleshoot integration flows between ERP systems, middleware, and external platforms.
• Contribute to solution design and produce both technical and functional documentation.
• Collaborate with analysts to translate functional requirements into detailed technical specifications.
• Provide second-level support and coordinate training activities for business key user.

Your Profile

• Degree in Computer Science, Computer Engineering, or related field.
• At least 4/5 years of experience in similar roles, preferably in complex and structured environments.
• Strong knowledge of ERP systems with a focus on sales processes. Microsoft Dynamics 365 Business Central or NAV is a plus.
• Deep knowledge of Order-to-cash (B2B, E-commerce and Retail) processes in multinational companies.
• Experience in EDI integration projects (clients/suppliers), including interaction with VANs or middleware platforms (e.g. Lobster, Seeburger).
• Technical background with the ability to understand and challenge development activities (SQL, APIs, XML/JSON knowledge is a plus).
• Knowledge and experience of the Agile SCRUM methodology preferred.
• Ability to coordinate external vendors and development teams.
• Strong communication skills and ability to mediate between business and technical stakeholders.
• Excellent knowledge of English, as well as fluency in either Italian or German.

Work location: Montebelluna, with occasional trips to HQ (Alto-Adige)