IT Support Specialist

Location: Campoverde di Aprilia, Italy

Type: Full Time

Hours: 8 hours per day

Skills and Responsibilities

• Provide first and second level support for customer issues, including troubleshooting and resolution.
• Coordinate with third-party vendors to resolve complex AV issues.
• Communicate proactively regarding issue status and resolution updates.
• Maintain accurate ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot operating systems (Windows XP, 7, 8.1, 10), Microsoft Office 2010, and authorized applications like Cisco Jabber.
• Support basic Mac OS support for Apple PC users.
• Install, upgrade, and troubleshoot printers and hardware components.
• Perform preventive maintenance on computers, laptops, and printers.
• Perform repairs on desktops, laptops, printers, and peripherals.
• Use diagnostic tools to troubleshoot network connectivity and hardware/software issues.
• Possess broad IT knowledge, including networks, servers, AV, smart devices, and telecoms.
• Work effectively in project-based environments requiring flexibility and teamwork.

Minimum Requirements

• Valid work permit.
• Strong knowledge of IT and computers.
• Several years of relevant experience preferred.
• Italian language proficiency at B2 level or higher.

If you meet the above requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp contact number, as soon as possible.

Apply here: Salary negotiable

Apply Now!

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