Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Italian Speaking Customer Care Advisor

Elemental Insights is looking for a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor in Lisbon. The role focuses on ensuring a seamless and positive experience for our Italian‑speaking customers, addressing inquiries and resolving issues via e‑mail and phone calls.

Location & Work Model

• Lisbon, Portugal
• Remote (must be in Portugal or willing to relocate)

Relocation Support

• €1,000–€2,000 signing bonus
• Flight reimbursement
• Optional accommodation support

Responsibilities

• Address customer inquiries and resolve issues via e‑mail and phone calls.
• Maintain a customer‑centric approach while handling multiple tasks in a dynamic, fast‑paced environment.

Requirements

• Italian language C2 level.
• English language B2 level.
• Customer‑centric or sales attitude.
• Excellent communication skills.
• Problem‑solving abilities.
• Adaptability and multitasking in a dynamic work environment.
• Basic computer skills.

Benefits

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing and Portuguese lessons, plus other benefits.
• Upload CV in English.

Seniority Level

Not applicable.

Employment Type

Full‑time.

Job Function

Other.

Industry

Marketing Services.