BUSINESS PROCESS IMPROVEMENT SPECIALIST

BUSINESS PROCESS IMPROVEMENT SPECIALIST

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Gi Group Italia is a leading Italian multinational group offering HR services worldwide. We are looking for a Business Process Improvement Specialist to manage the standardization and continuous improvement program for our clients, analyzing current operations, developing Lean‑based operational standards, and fostering a culture of continuous improvement.

Duties

• Promote and manage continuous improvement quarterly, removing obstacles and guiding a culture of safety and performance across the site or BU.
• Guide team members to address challenges affecting productivity, quality and delivery timings using Lean Six Sigma methodology.
• Ensure integration across projects/processes and coordinate improvements toward project objectives, simplifying operations and enhancing output quality.
• Manage operational cycle forecasting, analyze time/cost/processes to improve performance and calculate labor needs.
• Collaborate with stakeholders to achieve financial goals using Lean Six Sigma techniques.
• Develop reports and dashboards for KPI monitoring, interfacing with the Performance Management team.
• Assess economic impacts of processes and projects (Capex/Opex), and collaborate with the Technical Director to define the company budget.

Qualifications

• Preferable bachelor’s degree in industrial/management engineering, with at least 2 years of proven experience in continuous improvement focusing on time and methods.
• Experience in Lean Management, knowledge of Lean manufacturing techniques (TPS, WCM), reporting, and basic Project Management.
• Ability to drive operational standards in site/warehouse, define and implement a strategic plan.
• Experience building process/performance indicators and process maps.
• Ability to build and maintain relationships at all levels and manage cross-functional teams without direct supervision.
• IT skills: Office, Minitab, Oracle, SAP, Power BI, Google Workspace.
• Lean tools knowledge (5S, A3, PDCA, Kaizen); Green Belt or Black Belt certification is a plus.
• Territorial flexibility for national site visits.
• Strong communication, leadership, decision-making, analytical thinking, problem solving, operational flexibility and ability to work under pressure.

Location, Employment & Eligibility

Location: Milano

Employment type: Full‑time, Contratto a tempo indeterminato

Recruitment priority: Entry level

Travel: Auto, required for national site visits.

Equal Opportunity Statement

Gi Group S.p.A. is authorized to operate by the Ministry of Labour. The offer is addressed to candidates in compliance with D.Lgs. n. 198/2006, the relevant legislative decrees, and the EU General Data Protection Regulation. For privacy information see https://careers.gigroupholding.it/privacy_policy.php.