Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Solo per membri registrati
taranto
EUR 24.000 - 30.000
Descrizione del lavoro
We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.
Location: Lisbon or Porto, Portugal (On-site)
EU Passport Required
️ Languages: Italian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
️ Relocation support provided if you're moving from abroad
What Youll Be Doing:
Review and moderate user-generated content in line with platform policies
Handle user inquiries via chat, email, or internal tools with empathy and professionalism
Escalate violations or complex cases according to internal protocols
Protect online communities by enforcing safety guidelines
Maintain accurate logs of interactions and moderation actions