Business Analyst II, Regulatory Intelligence Safety and Compliance, Global Data Analytics

Overview

At Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our customers and our associates. We are looking for a talented Business Analyst to join the Regulatory Intelligence, Safety & Compliance Global Data & Analytics (RISC GDA) team. This role will be a key member of the Science and Analytics team, responsible for driving analysis and insights to help make meaningful business decisions. You will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions, and you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

This role requires an individual with excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and good business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. They have experience in working directly with large data sets, and will be required to make important decisions on defining, building, and scaling data processes and reports through directly with stakeholders and other data and tech professionals.

Key job responsibilities

• Creating automated reports and dashboards with a combination of BI tools such as Quicksight
• Partnering with program team, Legal, and Tech stakeholders to understand challenges and provide/analysis to help drive program success
• Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions
• Uncovering trends and correlations through mining and analysis to develop insights that can help stakeholders to make effective decisions
• Designing and executing analytical projects using statistical analysis
• Create mechanisms for non-technical stakeholders to self-serve data including during urgent issue management
• Look for opportunities to simplify and automate redundant processes

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• Experience with SQL
• Experience with data visualization using Tableau, Quicksight, or similar tools

Preferred Qualifications

• 3+ years of business analyst, data analyst or similar role experience
• Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
• Familiarity with AWS solutions such as EC2, Dynamo DB, S3, Redshift, and RDS

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