General Manager

HR Consultant presso Randstad Professional Italia

The Sales & Marketing division of Randstad Professional, specializing in the search and selection of Middle and Senior Management, for an important company operating in the Hospitality sector, is looking for a:

Responsibilities

• Drive business growth and profitability by identifying new revenue streams and developing business plans to maximize guest engagement and market share.
• Collaborate with Sales and Marketing to ensure strong competitive positioning.
• Lead and manage the Executive Committee and Leadership teams, promoting accountability, cohesion, and high performance.
• Cultivate strong owner relations, providing regular updates on operational activities, key metrics (guest/employee), and overall hotel performance.
• Stay informed on industry and market trends and monitor competitor strengths/weaknesses.
• Ensure budget adherence and take necessary actions to maximize profitability and ROI for owners.
• Oversee the execution of learning, development, and succession plans.
• Maintain excellence in service delivery and ensure consistent adherence to brand standards across all hotel functions.
• Enhance brand presence in the community by proactively creating and leveraging a strong network of stakeholders, partners, and influencers.
• Analyze business data (market share, financial performance, inventory, engagement) and respond proactively to changes.
• Ensure compliance with all relevant legal, safety, operations, and labor standards and conduct company audits.
• Foster a strong culture of respect, equality, and fairness.
• Engage with guests and leaders regularly to gauge satisfaction and address gaps.

Requirements and Skills

• Bachelor's or Master's degree in Business Administration, Hotel & Restaurant Management or related disciplines.
• 6–8 years of experience in similar managerial roles in the luxury hospitality sector.
• Proven experience in opening, relaunching or repositioning hotel properties.
• Solid strategic leadership and organizational development skills, with an aptitude for building high-performance teams.
• Excellent financial analysis, budgeting and operational management skills.
• Results‑oriented approach, continuous improvement and excellent customer experience.
• Excellent communication, interpersonal and negotiation skills.

Workplace

Rome

Seniority level

Director

Employment type

Full‑time

Job function

Management

Industries

Hospitality