Account Director (Hospitality) - METT Milan Torre Velasca

Account Director – METT Milan Torre Velasca

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries, committed to delivering authentic and diverse hospitality experiences that bring people together around the world.

From the Sunset Hotels & Resorts division, we are looking for a passionate Account Director for METT Milan Torre Velasca, our new Residences & Suites project located in the iconic Torre Velasca in the heart of Milan. The role will lead the proactive commercial strategy for the luxury segment, focusing on key international markets and cultivating strong partnerships with top‑tier consortia and travel brands.

Main responsibilities

• Proactively develop and implement strategic commercial plans to identify, attract, and grow business from both new and existing luxury accounts across key markets (US, UK, Italy, and Europe), with the goal of increasing market share and driving revenue.
• Manage and strengthen long‑term relationships with top‑tier clients, consortia, and luxury travel partners.
• Drive revenue growth by identifying and converting both existing and new business opportunities within the high‑end leisure segment.
• Lead client interactions, including sales pitches, business reviews, and ongoing account performance evaluations.
• Analyze client needs and travel trends to develop tailored luxury experiences and bespoke sales strategies in collaboration with marketing and revenue management.
• Represent METT Milan at major luxury travel trade shows, roadshows, and networking events, ensuring visibility within key luxury travel networks.

Qualifications

• Minimum 3 years of experience as Account Director or Senior Sales Manager in a similar role within luxury hospitality, ideally with experience in lifestyle or high‑end openings.
• In‑depth knowledge of luxury travel networks and a solid international client portfolio.
• Fluency in English and Italian; additional languages are a plus.
• Strong network and commercial exposure in key markets: US, UK, Italy, and broader European regions.
• Excellent negotiation skills to close contracts and build lasting client relationships.
• Good communication and presentation skills.
• Demonstrated strategic planning and budget management skills, with the ability to forecast and optimize account performance.
• Strong business awareness, including understanding of external market dynamics and competitor positioning.
• Hands‑on, entrepreneurial, and highly proactive mindset, able to work autonomously and drive results.
• Ability and willingness to travel when necessary.
• Discounts across Sunset's venues and beyond: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and more.
• Career growth opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.

You can learn more about our company: https://www.metthotelsandresorts.com/milan/ & https://www.sunsethospitality.com/