HR Operations Specialist - Italy & Nordics

Overview

Welcome to our fabulous world. We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products: TheFork App, TheFork Manager, TheFork Pay & gift cards. Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow. We nurture this happy culture through our core values: We are better together – We act like an owner – We genuinely care for our users and customers – We believe in transparency – We never stop learning – Speed wins. We are also part of the Tripadvisor family. With love, Your future buddies, the Forkies.

What you will do

Scope: HR operations Italy & Nordics (UK, Sweden, Netherlands)

• Manage employees’ inquiries through a ticketing system (Jira)
• Manage employees files and administration
• Coordinate local onboardings, trainings & offboardings
• Swiftly administrate our HRIS (Workday) and ensure we have a neat, updated employee database
• Liaise with our payroll specialists to supervise pay processes (in charge of all type of variables)
• Supervise time off management, leaves, benefits & rewards
• Continuously improve processes: faster, better, stronger
• Provide support to the HR Business Partner and the business leaders in these markets
• Act as liaison between employees and HR Business Partners to understand needs and solutions along with policy alignment as appropriate
• Prepare HR reports
• Take initiative to research questions and interprets policies where clear-cut procedures do not exist

You will report directly to the HR operations director and will be part of the Global HR operations team which covers the 13 countries of TheFork.

Who you are

• 2 years of experience in the HR field
• Bachelor’s Degree in human resource management, law, business
• Rigorous, curious & detail oriented
• Open minded, adaptable, with a passion for continuously listening, processing, solving
• Tech savvy: use of a HRIS, Google Drive, Pack Office, Notion
• Outstanding verbal and written communication skills in Italian
• Professional level of English
• A team player

What we offer to you

• An awesome team (not everybody likes our jokes, but we try our best)
• A Permanent contract (that can be useful in life)
• Flexible working environment (2 days home office per week)
• Competitive fixed salary, bonus and equity (yes, equity!)
• Lunch vouchers available for each working day
• International teams - More than 30 nationalities and 16 offices worldwide
• Highly inclusive working environment
• Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
• Continuous learning and development programs (with full access to LinkedIn Learning!)
• Free access to the Calm app
• Health insurance fully covered by the company
• Life Insurance and Disability at no cost to the employee
• Welfare allowance for school costs, elderly care, babysitting costs, transportation, travel leisure
• Amazing offices with dining, coffee point on each floor, and leisure area
• Team building events
• We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

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