We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you!
Responsibilities
Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests.
Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers.
Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions.
Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
Documentation & Billing: Accurately process bookings, issue invoices, and handle
