We're Hiring: Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria
Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand? Join our on-site team in Sofia where you'll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions—all while ensuring compliance with strict age‑verification and industry standards.
Location: On-site in Sofia, Bulgaria
Languages: Slovenian (C2/native) English (B2)
Shifts: Rotational between Mon - Sat (9:00-23:00) & Sun (10:00-19:00)
Type: Full-time
Whats in it for you
Competitive salary and 14 salaries per year
Private health insurance & wellness perks
Paid training and structured onboarding
Work in a modern multicultural environment
Clear path for career growth and internal development
You Bring
Native or C2-level Slovenian plus solid English
Excellent communication & problem‑solving skills
Confidence using digital tools and supporting electronic devices
A detail‑oriented professional and empathetic approach
Become a trusted advisor in a fast‑evolving compliance‑focused industry and deliver a top‑tier customer experience with purpose.
