SALES BACK OFFICE ASSOCIATE

Introduction

We’re looking for a permanent full-time Administrative Coordinator to join our team. The employee will be responsible for a variety of administrative tasks, including supporting our sales team, managing our customer database, supporting the organization of events, and managing accounting.

GRAF Industries Inc is a subsidiary of GRAF Industries SpA, with headquarters in Modena (Italy), about 400 employees, and $150 million in revenue. GRAF Industries Inc was incorporated in 2021 and is the distributor for North America of the machinery designed and built by GRAF Industries group of companies.

Responsibilities

• Perform administrative duties to support the operations of the sales back office: sales quotes, order confirmations, sending and monitoring invoices to clients.
• Support service and spare parts activities: quoting spare parts to clients, organizing and tracking shipping of parts, supporting the service team in organizing technicians’ activities for clients.
• Gather, manage, and organize company data, such as customer information and sales figures, inputting data into systems like customer relationship management (CRM) software.
• Monitor and manage accounting activities such as invoices and payments with clients and suppliers, overseeing payables and receivables.
• Perform administrative tasks such as printing, sending emails, answering phone calls, and ordering supplies for the offices and showroom.
• Maintain accurate records of all transactions: process receipts, invoices, and bills; provide administrative documentation to external bookkeeping and accounting departments; and maintain confidentiality.

Qualifications

• Previous experience in a similar role within an office environment.
• Proficient in MS Office Suite (Excel, Word, Outlook).
• Experience working with CRM software.

Main advantages of working for GRAF Industries Inc

• Hybrid work model: 2/3 or 3/2 home-office schedule.
• Free lunch at the office.
• Additional benefits: RRSP matching, insurance package.

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