Sales Manager

Job Description - Sales Manager (HOT0C5HM)

Job Description

Job Number:

HOT0C5HM

Work Locations

Hilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Responsibilities

• Develop, suggest and implement hotel sales plans aligned with business objectives, leveraging these plans to drive sales efforts across all market segments, including Leisure, Groups, and Meetings & Events
• Establish, maintain, and expand relationships with a strong emphasis on key leisure accounts, particularly within luxury consortia
• Coach, mentor, and guide the sales team to strengthen their skills, encourage collaboration, and boost overall performance
• Manage RFPs and lead contract negotiations for FITs, wholesalers, and high‑end travel agencies
• Collaborate closely with the Groups, Meetings & Events Department to generate and convert business for groups, congresses, and social events, mainly weddings
• Proactively prospect and generate new business with a strong focus on international markets through outbound calls, client visits, Fam Trips, trade shows, and roadshows
• Act as a role model and inspire the hotel team through leading by example

Qualifications

• Highly skilled in all modes of communication: spoken, written, and non‑verbal
• Ability to adapt to shifting business priorities and varying market focuses
• Proficiency in maintaining composure and objectivity under pressure, including tight deadlines and demanding travel schedules
• Operate both independently on travel arrangements and sales planning, and collaboratively within the team to drive business conversion
• Fluency in Italian and English; proficiency in other languages is an asset
• Experience in a sales role with the proven ability to drive results
• Committed to the highest standards of quality and performance
• Self‑motivated and self‑driven with a proactive approach
• Background in lifestyle or luxury hospitality is a plus

Additional Desired Skills

• Knowledge of the local market
• Knowledge of hospitality industry
• A passion for hospitality and target‑based performance
• Relevant degree in sales, business development, hospitality or other relevant business field from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!