Italian Speaking Customer Care Advisor (Remote in Portugal)1.000 bonus

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail and phone.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates

It includes:

• 1,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Responsibilities

• Address customer inquiries and resolve issues via e-mail and phone for Italian-speaking customers

Qualifications

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent communication skills
• Problem-solving abilities
• Adaptability: comfortable with multitasking in a dynamic and fast-paced environment
• Basic computer skills

Benefits / Why Join Us

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons plus other benefits

Please upload your CV in English when applying.