Account Manager (Metalworking fluids) - North & West Italy

Overview

At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values include Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

What do we offer?

• Competitive pay + bonus program
• Company car
• Meal tickets + Health insurance
• 2 annual days paid volunteering leave
• Access to real career growth opportunities in the commercial or other related areas of interest
• QH University: Online continuous training tool for all seniority levels
• Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs

What will you do?

• Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites
• Create strong relationships with key customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success
• Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions
• Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations
• Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales
• Coordinate with the Customer Service and Technical Service teams to ensure we meet overall customer expectations
• Regularly report to management to analyze sales targets, budgets and forecast, mainly using CRM, Excel and other IT tools
• Attend and participate in conferences and industry trade shows
• Monitor competitors' activities, industry trends and regional regulations to provide feedback to management and the KAM team that supports innovation and market development

What are we looking for?

The ideal candidate will have from 1 to 3 years of technical sales experience in a B2B environment, ideally in contact with the metalworking process and the automotive sector. Having managed both end user and distributor accounts is an advantage.

• Education: Engineering degree (mechanical, chemical, industrial or similar)
• Languages: Italian (bilingual level) and English (professional level, written & spoken) are required
• Previous work experience in metalworking fluids, lubricants, grease, coolants or similar industrial chemical markets
• Profile: A dynamic professional with excellent communication and presentation skills to build trust-based relationships with key stakeholders
• Location: This is a field-based role in the West and North Italy territory
• Soft skills: Safety Conscious; Team player, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus

About Us

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.