Supervisore Caposquadra di Manutenzione, Amazon Dtc1

Amazon Operations is at the core of the customer experience, handling everything from purchase to delivery, ensuring timely and accurate service across Europe with a vast network of fulfillment centers and delivery stations.

Working in Amazon Operations means being active in a dynamic environment, committed to high standards of safety, teamwork, and customer satisfaction. We value diversity and foster a culture of pride, safety, and continuous improvement.

Join our Amazon Reliability Maintenance Engineering team, responsible for maintaining and optimizing technologies within our global warehouse and delivery network.

Purpose of the Job:

We seek motivated, customer-focused Reliability Maintenance Engineering Technicians to ensure safety compliance, conduct preventative maintenance, and maximize equipment availability through continuous improvement.

Shift Pattern: This role involves non-traditional shifts, including nights and weekends.

Responsibilities:

• Model and monitor health & safety best practices.
• Demonstrate SME knowledge of MHE (Material Handling Equipment).
• Coach and mentor technicians.
• Ensure high equipment availability via troubleshooting and prioritization.
• Support system improvements across the EU network.
• Maintain good organizational relationships.
• Understand OEE and equipment performance metrics.
• Manage contractors and escalations.
• Perform engineering tasks across levels 1-4, with responsibility for reactive and planned tasks at levels 1-3, and specialist tasks at level 4.
• Manage critical spare parts inventory using EAM system.
• Coordinate and execute preventative maintenance for MHE equipment.

Basic Qualifications:

• Full engineering apprenticeship or NVQ level 3 qualification or equivalent.
• Skilled in electrical and mechanical disciplines with experience in automation and MHE environments.
• Solid knowledge of PLC-based control systems.
• Experience with CMMS for maintenance planning and recording.
• Knowledge of statutory compliance.
• Proficient in English and local language (CEFR Level B2+).

Preferred Qualifications:

• Educational qualifications such as HNC, HND, BSc, BEng.
• Proven supervisory and influencing skills.
• Ability to multi-task and prioritize projects.
• Experience managing multiple contractors and working across multiple sites.