Software Service Engineer

2 weeks ago Be among the first 25 applicants

Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Responsibilities

Make an impact Our Software Service Engineers are responsible for maintaining live installations and provide customers with high quality software assistance, to ensure operational continuity of Swisslog’s automated warehouses. In this role, you adhere to the appropriate design strategies and development methodologies, as defined by our quality procedures.

• You will provide customers with assistance in case of software incidents within defined contracts.
• You will identify and analyze recurrent problems found at customer’s sites and think out an action plan to solve anomalous situations (bug fixing, development of new functionalities, optimizations, etc.).
• You will be responsible for new software deployments (both remotely and on-site) within predefined time slots agreed with customers.
• You will be in charge to manually execute software integration tests (both in-house and on-site) and support off-shore developed software systems.
• You will work on rotational shifts, including nights and weekends.
  
  

Application Requirements

What you need to succeed

• You bring several years of previous experience in a commercial software development environment.
• You have a Bachelor Degree in Computer Science, related subject or equivalent.
• You have a good understanding of Java (SE, EE).
• You have a good knowledge of SQL programming.
• You are proficient in Object Oriented Analysis and Design.
• You have a good understanding of relational database concepts and architecture (preferably MS SQL Server / Oracle).
• You are fluent in Italian and English.
  
  

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Transportation, Logistics, Supply Chain and Storage

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