Graduate trust & safety operations manager

Graduate trust & safety operations manager

Join to apply for the Graduate trust & safety operations manager role at Bending Spoons.

At Bending Spoons, we build high‑impact digital businesses, leveraging our platform of expertise, technology, and culture to grow and energize customers worldwide. Our strategy combines investor discipline with a hands‑on operator approach, creating value for shareholders while staying true to high ethical standards.

Responsibilities

• Enhance user safety – Monitor emerging threats and abuse patterns, study compliance, and integrate regulatory requirements into products loved by millions.
• Implement our Trust & Safety framework – Adapt best practices to product‑specific risks and collaborate with Product and Engineering teams to embed safety into features.
• Cooperate with moderation teams – Clarify evolving policies, streamline moderation processes, and handle critical or sensitive escalations.

What we look for

• Reasoning ability – Solve complex problems using first principles, think discreetly, and eliminate biases.
• Drive – Ambitious and self‑motivated, with a strong sense of responsibility and high standards.
• Team spirit – Generous, reliable, and transparent, supporting the best idea over the personal one.
• English proficiency – Read, write, and speak in English fluently.

What we offer

• Talented, entrepreneurial teams – Work with autonomous, high‑impact teams of bright people.
• Exceptional growth opportunities – Rapid advancement into major projects and leadership roles.
• Competitive pay and equity – Starting salary £41,255 in London (ranges up to £85,797 for experienced candidates) plus equity options. Salary varies by location and impact.
• Benefits – Flexible hours, remote options, learning & training support, comprehensive health insurance, relocation package, parental support, annual retreats.

Commitment & contract

Permanent or fixed‑term, full‑time.

Location

Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland), or remote in selected countries.

The selection process

If you pass screening, you’ll complete tests to assess problem‑solving, followed by a series of interviews. We maintain a high bar and may repost the role until the right candidate is found.

Seniority level

Entry level

Employment type

Full‑time

Job function

Customer Service and Quality Assurance

Industries

Software Development

Bending Spoons is an equal‑opportunity and affirmative‑action employer. We consider all applicants and provide reasonable accommodations for disabilities.

We encourage you to apply today. If you’re excited to give your best, we’d love to meet you.