German Customer Service Specialist in Malta

Overview

German Customer Support (Email & Chat) Malta

Help create a safer digital world while living in the heart of the Mediterranean!

Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.

In this hybrid role you’ll combine the art of helping people with the responsibility of keeping online platforms safe. If you’re detail-oriented, empathetic and eager to learn this could be the perfect opportunity for you.

What Youll Be Doing

• Customer Support (70%)
  • Assist users via email and chat; no phone calls required.
  • Provide helpful, friendly and professional support in German and English.
  • Use the right tools to deliver accurate information and efficient solutions.
• Content Moderation (30%)
  • Review user content across various apps and marketplaces.
  • Ensure all material follows guidelines and legal requirements.
  • Flag inappropriate content and escalate serious issues using internal systems.

What Were Looking For

• Fluent in German with good written communication skills in English.
• Comfortable using tools like Microsoft Word and Excel.
• No experience? No problem. If you’re curious, motivated and detail-focused, we’ll train you!
• A positive mindset and willingness to work rotating shifts (including evenings and weekends).

What Youll Get

• Full training and ongoing support
• Health insurance (after 6 months)
• Career development and internal mobility opportunities
• Relocation support (airport pickup, hotel stay and flight contribution)
• A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place while enjoying everything Malta has to offer.

Interested

Let’s talk about your future in Malta!

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Key Skills

• Design
• Engineering
• Baan
• Customer Service
• Fund Management
• ABAP
• Elevator

• Employment Type : Full Time
• Experience : years
• Vacancy : 1