Operations Manager, Night Shift, Fulfillment Center

Overview

Do you aspire to make a lasting and dynamic impact on the world? Are you excited about designing innovative solutions and solving tomorrow’s challenges today, ahead of the curve? We have the opportunity for you! We are seeking an Operations Manager to lead and oversee all outbound operations night shift within an Amazon Fulfillment Center, ensuring efficient shipping processes and delivery of customer orders. Our Fulfillment Centers lie at the core of Amazon’s rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward. These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.

Responsibilities

• Manage end-to-end outbound operations, including picking, packing, and shipping processes
• Lead and develop a large team of area managers and associates (100+ employees)
• Drive operational excellence through KPI management and continuous improvement initiatives
• Ensure adherence to safety standards and quality control measures
• Optimize resource allocation and labor planning
• Meet productivity targets while maintaining quality and safety standards
• Collaborate with cross-functional teams to improve processes and resolve issues

Basic Qualifications

• Bachelor’s degree or equivalent
• Employee and performance management experience
• Experience with lean manufacturing principles
• Advanced English Skills

Preferred Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Data-driven decision making skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.