Account Manager - Oncology Publications (MedCom)

When our values align, there's no limit to what we can achieve.

We are seeking a detail-oriented and proactive Account Manager (Program Specialist) to join our dynamic Medical Communications team. In this role, you will coordinate and deliver complex healthcare communication projects, working cross-functionally with scientific, editorial, and client services teams to ensure successful project outcomes.

Key Role Responsibilities

• Collaborate with Senior Program Specialists, Account Managers, and Scientific Services to define project scope and requirements
• Create comprehensive project plans, delivery schedules, and assist with metrics and risk management
• Establish communication protocols and client approval processes
• Set up appropriate project tracking systems and folder structures
• Initiate and lead project kick-off meetings
• Manage assigned projects according to agreed internal and client processes
• Serve as the key point of contact for project status updates to clients, faculty, and internal teams
• Coordinate cross-functional project teams and lead regular progress meetings
• Draft and circulate meeting minutes and action points, ensuring follow-up on deliverables
• Maintain detailed awareness of project status to respond appropriately to stakeholder inquiries
• Monitor project budgets and delivery timelines, addressing variances proactively
• Support resource planning and staffing requirements
• Monitor freelance resource progress in collaboration with Scientific Team Leads
• Identify scope changes, assess cost implications, and communicate to management

Qualifications

• Bachelor's degree in Business or Life Sciences preferred
• A few years' experience in medical communications
• Experience working with publications within oncology - must
• Understanding of healthcare industry regulations (EACCME / ACCME / FDA / AMA)
• Knowledge of publication guidelines and processes
• Strong project management expertise with ability to deliver on time and within budget
• Excellent organizational skills with attention to detail
• Outstanding interpersonal and communication skills (both written and verbal)
• Advanced proficiency in Microsoft Office suite (Word, PowerPoint, Excel)
• Proactive approach to problem-solving
• Fluent in English, written and spoken