Airport Customer Service Lead — Drive Service & Safety

An international travel services provider is seeking a Lead Customer Service Representative in Rome, Italy. This role involves supervising airport operations, ensuring high-quality customer service, and leading a team in a dynamic environment. Candidates should have at least 2 years of experience in customer service and operational roles, excellent communication skills in English and Italian, and be legally permitted to work in Italy. This position is focused on enhancing customer journey experiences while maintaining safety and efficiency.